DR. ABBAS GULLET,MBS

Chairman

Dr. Gullet is the Founder Chairperson of Emergency Plus Medical Services (E-Plus). He is also the immediate former Secretary General of the Kenya Red Cross Society (KRCS) having served in Red Cross Society for over 30 years. Emergency Medical Plus Services, which has the largest fleet of critical care ambulances in Kenya, was established under his leadership. During his tenure, he also pioneered and became the founder Chairperson of the Boma Groups of hotels and The Switch TV which are fully owned by KRCS as enterprise arms of the society.

He has worked with KRCS and the International Red Cross and Red Crescent Movement since 1985 holding various positions including Deputy Secretary General, IFRC Geneva. Dr. Gullet also helped to establish the NEPARC (New Partnership of African Red Cross & Red Crescent Societies) in Johannesburg - South Africa, a partnership aimed at African National Societies taking responsibility for their developments.

Dr. Gullet holds a Postgraduate Diploma (MBA) in Practicing Management (INSEAD 1997) from the joint campuses of Lancaster University, McGill University, Hitotubashi University, and Bangalore School of Management.

Mrs. SUSAN NG’ONG’A

Managing Director

Susan Ng’ong’a is the Managing Director of Emergency Medical Services (E-Plus). Susan has previously served as the Deputy Secretary General – Corporate Services and Supply Chain, General Manager Supply Chain, Head of Supply Chain at the Kenya Red Cross.

Susan holds an M.A. in Practicing Management from Lancaster University (UK), an Executive MBA from Jomo Kenyatta University of Agriculture and Technology (JKUAT) and a Business Administration degree from Newport University (USA). She is a member of the Chartered Institute of Purchasing & Supplies (UK).

She joined Kenya Red Cross Society in 2003 rose through the ranks with her potential, managerial skills, dedication, commitment and excellent performance propelling her to the helm of leading E-Plus. Under her leadership, the company has received the ISO certification and Recertification, numerous recognitions, awards and accolades.

She has Led the organization to be awarded ISO 9001:20015 certification as well as being recertified, making E-Plus the first and only Emergency Medical Service Provider in East and Central Africa to have this achievement. She has also led E-Plus to be nominated five times in a row for the Superbrands Awards 2017/2018, 2019/2020, 2020/2022, 2023/2024 & 2024/25. E-Plus is the first and only Emergency Medical Service Provider in East and Central Africa to achieve this prestigious award five times in a row.

She has also led E-Plus to be awarded for:

• Business Excellence and Inspiration Company by the World Confederation of Businesses in Houston, Texas in 2023.
• Awarded Quality Achievement Award 2023 by European Society for Quality Research in Dubai in December 2023.
• Led the organization to be the leading private Emergency Medical Provider in East and Central Africa with a presence nationwide in Kenya with over 128 operational ambulances in 47 counties as well as established presence in Tanzania with 40 ambulances.
• Accelerated the organization’s performance from a loss-making entity to a profit-making one. As a result, the organization’s profits have increased tenfold and business value increased to multibillion.

Recognitions

• Vice Chair of the National Emergency Medical Care Steering Committee
• Appointed as a Member of the National Emergency Medical Care Steering Committee 2021-2024
• Elected as the Organizing Secretary for Media Owners Association 2021 - 2023
• Winner of Diversity and Inclusion C-Suite Executive Champion Award, Diar Awards 2020 & 2023

MR. PAUL. E.O. GONDI

Board Member

Mr. Paul E.O. Gondi was appointed as a member of the board in July 2014. Mr. Gondi is currently the Group Chairperson of Kenbright NBC Risk and Financial Services in partnership with NBC of South Africa, a company that has a presence in five African countries; Namibia, Swaziland, Nigeria, South Africa and now Kenya.

He is also a member of the Governing Council of The Great Lakes University of Kisumu (GLUK). Mr. Gondi has also served in the Finance and Technical Committee of the Kenya Association of Manufactures (KAM) and as an Executive Committee member in the Kenya National Chamber of Commerce. Previously, he was the Chairman of the Geothermal Development Company (GDC) and Founder CEO of Thabiti Finance Company Limited. Mr. Gondi is a seasoned banker who holds an MBA from Ontario, Canada.

MR. PATRICK M MUNGAI

Board Member

Mr. Patrick M. Mungai was appointed as a member of the board in July 2014. A successful entrepreneur based in Thika, Mr Mungai has been involved in KRCS humanitarian work since 1990 when he registered as a volunteer and life member of the Thika Branch where is a founder member.

He negotiated with the Thika Municipal Council for the land where the Thika Branch offices currently stand. He also mobilized donors to furnish the branch offices and acquire more land to construct commercial buildings to make the branch operations sustainable.

Mr Mungai also serves on the KRCS National Executive Committee (NEC) where he has been the Chairperson of the Development Committee for the past 12 years. The KRCS awarded Mr Mungai an award for his long and outstanding service.

Amb (Eng) Mahboub Maalim

Board Member

Amb (Eng) Mahboub Maalim is the immediate former executive secretary of the Intergovernmental Authority on Development (2008-2019). He is a registered Engineer with Kenya's Engineers Registration Board (ERB) and a member of the Institute of Engineers of Kenya. He holds M.Sc. and B.Sc. degrees in Civil Engineering from Texas A&I University in USA. A civil engineer by profession, a diplomat and a veteran rural development expert, he previously served as Permanent Secretary of the Ministry of Water and Irrigation in Kenya. He had also served as Permanent Secretary of the Ministry of State for Special Programs in the Office of the President.

Amb (Eng) Mahboub Maalim has over 40 years progressive hands-on experience in the public service and special assignments (projects) that has enabled him to interact with key players in the public, multilateral, civil and private sectors. He has over 30 years of experience in dealing with drought, disaster risk management, climate and environmental crises, with experience in shaping robust policies at a national, regional and global level.

Dr. Jacqueline Kitulu, OGW

Board Member

Dr. Jacqueline Kitulu is a Family Physician and has been in practice for more than 15 years. She is the Immediate past 1st Deputy Governor of KRCS and the first female 1st Deputy Governor for Kenya Red Cross Society. She is also the current former President of the Kenya Medical Association, the umbrella professional association for doctors in Kenya. She has also chaired the Kenya Medical Women’s Association (2008 and 2012), is the 1st Deputy Governor of the Kenya Red Cross Society and sits on several other boards.

Dr. Kitulu has an MBA in Healthcare Management from Strathmore Business School and believes that this has gone a long way in bridging the communication gap between her health background and her current policy influencing position in a bid to transform the Health sector in Kenya

She is also a recipient of many awards including the 2021 Order of The Grand Warrior of Kenya, the Distinguished Service Award from the Kenya Medical Association 2019 amongst many others